Pikiware

There is no setup fee. Once you are running a pikiware affiliate system, you can create unlimited stores for free.

Each plan comes with a dollar amount of transaction you can process within the system. This is the total value of transactions processed each month within the system.

Any amount over the included transaction limit is charged at the same rate as that plan. For example the value plan without affiliate system costs $150 per month. With this plan you get $4000 worth of transactions. If you go over $4000 for the month you will be charged at 3.75%.

To create a fulfillment system you have to pay. You can experience what it like running a store though for free. To do this signup through http://www.pikistore.com. This will create a fully functional store of which you are not the fulfillment house.

When you are not running an affiliate system, you will only have 1 store. If we billed you at your wholesale rate you could make your product worth 1 cent each, then apply a large markup though your store, effectively bypassing the transaction limit.

We have a system on place that analysis heuristics over all stores. This picks up any strange inconsistencies with price models. And we will look into it and contact you directly. Doing this is in breach of our terms and conditions.

We supply an online management system for each store. The storeowner can login and gain access to this.

When you are running an affiliate system you can create as many stores as you like.

Yes, customers can manage their own store independent of you, the fulfillment house. All orders of course will come back to you.

We supply a large range of templates you can use for your site. All templates are highly customizable so you can make them look how you like.

You can customize the template colors and images. For further customization we even allow you to edit the CSS and HTML directly. Your store can look however you like.

You cannot code your own site from scratch, but we do allow you to override the template, thus giving you an immense amount of flexibility to create a custom store.

Yes, we supply a custom service that will create your site if you are not design savvy and want a custom solution. The site will still sit within the site framework.

Yes you can, not only does pikiware supply a large database of products, you can add your own products you print on.

As you can add your own product with custom printing areas, any product can be added.

Yes they can, customers can visit any of the stores running through your fulfillment system and design their own product, and they do this using the online designer

You as the fulfillment system get a management panel that lets you view and track all your stores. You get access to the storeowners’ details and how many orders they are sending you.

Each store gets paid via Paypal. Each store can enter their Paypal details into the system; you as the fulfillment system also enter your Paypal details. Your dashboard will tell you how much money you require in your Paypal account to pay your affiliate stores. This will happen monthly.

You cannot delete a store that has not been created by you, however, it the store falls outside of the terms and conditions, you can report it to pikiware, and pikiware will look into it. If a store has content that does not agree with you, you may report it and we can move it off your system for you.

As your fulfillment system potentially has stores running through it not managed or created by you, there is a problem if you stop running the system. If this happens, we transfer the stores to a neighbouring fulfillment system. This way the stores keep running and the orders remain fulfilled.

We have partnered with payment gateways. You have to create a merchant account. Once you have done this you fill in the required information into the system. Once this is complete, orders placed will be funding your bank account.

Customers pay for their orders via credit card

Currently we support SecurePay, PayJunction, Paypal (Paypal Website Payments Pro US and Paypal Express Checkout) and Authorize.Net. We are adding more as demand warrants.

We bill you via your credit card. This is entered when you first create your fulfillment system.

The system has a built in return system; this will automatically refund the customers credit card if required. A system is in place to keep track of orders, refunds and notes taken.

Yes. You can create multi-level discount structures.

This can be achieved via the fulfillment management system. To begin, login to your store with your username and password. You will gain access to the fulfillment system and from here you may view and manage your orders.

Yes, an email is sent to you every time a new order is placed.

The images are 300dpi PNGs with transparency, perfect for printing.

The online designer will warn the customer that the image uploaded is not of a suitable resolution if they try and size it too large. The customer then has to agree to a statement warning them that the print may look blurry and may not be of high quality. This is something the customer has to agree to before they can place the order.

No. We are not tied to any particular printing methodology or printing manufacturer. Our software will work with everyone.

Yes, you can add various freight methods, and calculate the costs for different product types.

Yes, you can set a bulk quantity and the new cost for this bulk level.

Yes. You can map your domain(s) to your store. You can also add your domains to the system, so stores can be created form them.

By default they will be created from a piki URL, eg storename.pikiware.com. If you have added your own domain name(s) to the system, they will have these to choose from.

Yes, you can choose to remove the default piki domains from the list.

If you require a trial, this can sometimes be done on an account-by-account basis. Contact us at contact@pikicentral.com

Sure, you can create a free store running of http://www.pikistore.com. This of course does not expose the fulfillment system; it is just as though it is a store running through your fulfillment system.

You get access to the forums for free. We are continually adding more video tutorials.

You get an email address and skype number you can call in support hours. You get a support section within your dashboard so you can log your support queries. We answer support questions within 1 working business day.